Okzx Privacy Policy — Our Full Commitment to Protecting Your Personal Data

1 Introduction & Scope

This Privacy Policy applies to okzx (okzx.asia) and all its services. By browsing our website, creating an account, or using any of our services, you are considered to have accepted this Privacy Policy.

Okzx is a trusted online entertainment platform for users in Bangladesh. We understand how sensitive your personal information is, which is why our privacy policy has been built from the ground up to give you complete peace of mind. This policy is written in plain, easy-to-understand language so every member knows exactly what happens with their data.

2 Data Collection

Okzx collects only the data necessary to operate its services — nothing more. Below is a breakdown of what information is collected and under what circumstances:

Information Collected at Registration

• Full name (in Bengali or English).
• Mobile number — for OTP verification.
• Date of birth — to confirm age verification.
• Your preferred username and password.
• Optional: email address.

Information Collected During KYC Verification

• Scan of National ID (NID) or passport.
• Proof of mobile banking transaction.
• A selfie photo if required.

Automatically Collected Information

Okzx will never ask for your mobile banking PIN, password, or card number. If anyone requests this information in the name of okzx, it is a scam — report it to our support team immediately.

3 Purpose of data use

Okzx uses your data only for specific, legitimate purposes — never beyond what is stated. The full list is provided below:

• Account Management: Building your profile, verifying login identity, and keeping your account secure.
• Transaction processing: Processing deposits and withdrawals accurately.
• Age Verification: Preventing access by users under 18.
• Fraud prevention: Detecting multiple accounts, bonus abuse, and money laundering.
• Customer Support: Responding to your complaints and queries.
• Legal obligation: Fulfilling relevant legal obligations.
• Service Improvement: Analyzing usage patterns (anonymously) to improve the platform.
• Personalized experience: Showing games and offers tailored to your preferences.

4 Data Storage & Security

Your data is stored on secure servers that are monitored 24/7. okzx applies the following security measures:

• All data is encrypted at rest.
• All network traffic is secured with 256-bit TLS encryption.
• Passwords are never stored in plain text — only salted hashes are stored.
• Automated alerts are active for any suspicious activity.
• Third-party security audits are conducted every three months.
• Physical access to servers is restricted to authorized personnel only.

While okzx takes every measure to ensure the highest level of security, no internet platform can guarantee 100% protection. However, we commit to notifying affected members within 72 hours in the event of any security breach.

Data Deletion Policy

Even after an account is closed, certain information must be retained for a specified period due to legal obligations. Financial transaction records are typically kept for 5 years. Once that period ends, the data is securely deleted.

5 Sharing Information with Third Parties

Okzx may share your information with specific third parties under limited and defined circumstances. The complete list is provided below — no sharing takes place beyond what is listed here:

• Payment Processors: bKash, Nagad, Rocket — only the information necessary to process transactions.
• Game provider: Pragmatic Play, Evolution Gaming, and others — for managing game sessions.
• KYC Services: To confirm and verify your identity.
• Law Enforcement Authorities: When required by a valid court order or legal investigation.
• Security specialist: For security audits — anonymised data only.

All third parties that okzx shares data with are bound by a Non-Disclosure Agreement (NDA). They may only use the data for the specific purpose it was shared for, and nothing else.

6 Cookies & Tracking

Okzx uses cookies on its website. Cookies are small text files stored in your browser that help the website recognize you. Below is an overview of the types of cookies we use:

8 Child Protection

Okzx strictly does not provide services to anyone under the age of 18. We do not knowingly collect data from minors. Age verification is mandatory at the time of registration.

If a parent or guardian discovers that their minor child has created an account on okzx, please contact support@okzx.asia immediately. okzx will promptly close the account and delete all associated data.

9 Marketing communications

Okzx may send you promotional messages, bonus offers, or notifications about new games — only if you have given your consent at registration or at any point afterwards.

You can opt out of marketing messages at any time:

• Click the Unsubscribe link at the bottom of any email you receive.
• Go to account settings to update your notification preferences.
• Contact support to submit an opt-out request.

Opting out of marketing messages will not affect transactional communications such as deposit confirmations or security alerts — these are part of the service and will continue to be sent.

10 Policy Updates

Okzx may update this Privacy Policy from time to time. For significant changes, members will be notified by email or via a notice on the website — at least 7 days in advance. You can check the "Last updated" date at the top of the page to see whether the policy has changed.

Continuing to use okzx after any changes means you have accepted the updated policy. If you do not agree to the changes, please contact support to close your account.

11 Contact

For any privacy-related requests, questions, or complaints:

• Email: support@okzx.asia (use subject line "Privacy Request")
• Live Chat: Chat icon at the bottom-right corner of the site — available 24/7
• Response Time: Up to 30 days for data requests